Unable to get started with the Bluetooth on my Laptop

Hi dellinspiron15r,

Please check the device manager if the Bluetooth driver are installed. The steps are:

• Press ‘Windows’ key + R on ‘Desktop’ screen 
• Type ‘devmgmt.msc’ in run box and press ‘Enter’
• Click > sign next to ‘Network adapters’ to check if the Bluetooth is listed.

Also, please share the exact system model and the operating system.

Keep me posted with the information. I will be glad to assist you further.

Under Network Adapter its been listed , I am able to see following two entries

Bluetooth Device ( Personal area network)

Bluetooth Device (RFCOMM Protocol TDI)

Mine is a Dell Inspiron N5110 with Windows 7 with Intel core i3 processor and 64 bit operating system

Hi dellinspiron15r,

Thank you for providing the information.

The Bluetooth drivers are installed; however there could be some issues with the driver and needs to be reinstalled.

As this system model is offered with an option of Wifi-Bluetooth Combo card, I am unable to verify the card installed on the system.

Please provide the Hardware ID or the Device ID for the wireless card. The steps are:

• Right click the wireless card entry under ‘Network Controller’ in Device Manager.
• Click ‘Properties’.
• Click ‘Details’.
• Search for ‘Device Instance ID’.
• Provide the numbers after VEN and DEV.

Keep me posted with the information. I will be glad to assist you further.

It's saying 'No drivers are installed for this device' but it was just yesterday that I used my in built bluetooth on my Dell Inspiron Laptop. Help!!