Jim Coates
6 Gallium

RE: Unable to install latest Realtek Audio driver Ver 6.0.1.7737, A04 on Dell XPS 15 9550

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I did not asked anything, I only answered:

When I first posted in this thread I was talking to the original poster who was asking about updating the driver. Then you started replying to my posts and I thought it was the original poster replying -- sorry about that but it is kind of hard to remember screen names from one thread to the next.

windows 10 installed by default the generic ones, but affer few minutes it updated by itself to the latest Dell personalized Realtek drivers.

Glad to hear that you don't have a problem with the update.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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ejyankees
1 Copper

RE: Unable to install latest Realtek Audio driver Ver 6.0.1.7737, A04 on Dell XPS 15 9550

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Hello Jimco

To clarify Win 10 are fresh installed.

Tried by using exe app that gets downloaded from Dell support webpage 

I was able to go true with set up and got it rebooted and got message that install was successfully

one thing I noticed that driver version shows the same as before the install. Then when I tried manually point to the driver folder that was extracted instead of using exe then I got  the message "Windows has determined the driver software for your device is up to date"

So assuming with win 10 we can't visually verify the actual driver version running/using.

correct me if I'm wrong (unless there's is one)

Thank you for contribution to my question

Windows has determined the driver software for your device is up to date

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ejyankees
1 Copper

RE: Unable to install latest Realtek Audio driver Ver 6.0.1.7737, A04 on Dell XPS 15 9550

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Correction 

I was looking in the wrong location to begin with

> "Audio inputs and outputs" where driver shows unchanged and ver  10.0.10586.0 (where I looked originally to change the ver number)

after your guidance it forced me to look further into section below

> "Sound, video and game controllers" where driver shows changed to the one I have installed ver 6.0.1.7737 

Why these two very similar section are there,  must be by design and different functions in Dev Manager topic for another discussion tread.

With that in mind THANK YOU VERY MUCH for all your contribution that led me to my answers!!!

Regards

10.0.10586.0

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