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hreinn1000

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12839

April 20th, 2015 07:00

Unable to install nvidea Video drivers after Bios update - Latitude E6530

I recently flashed my bios to the newest version

E6530A16.exe | Windows/DOS (9 MB)
Release date 23 Oct 2014|Last Updated 23 Oct 2014
Version A16,A16 
After that I can't install video drivers.  So I can't connect another monitor to my computer.
This is the driver I'm trying to install, 
"nVIDIA Graphics Driver for: Quadro 1/2/3/4000, Quadro 5010M, Quadro K1/2/3/4/5000M, Quadro K11/21/31/41/5100M, NVS 4/5200M, and GeForce GT 720M"
Version 9.18.13.2762,A07
I've also tried the Intel driver on the support page.
I'm running Windows 8.1x64 Professional and am up to date with all Microsoft patches.
The error I get is "The graphics driver could not find suitable hardware"

DELL-Ravi Ch

7 Technologist

 • 

7.1K Posts

April 20th, 2015 22:00

Hi hreinn1000,

I’d advise that you load defaults in the BIOS. Please follow the steps mentioned below to load the BIOS to defaults to check if the camera gets detected on the system.

  1. Reboot the computer.
  2. When prompted during POST, press the key to enter the setup screen.
  3. On the System Setup screen, press the key.
  4. Press the key on Yes to Load Optimized Defaults and restart the computer.

Also, Also, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system. Please private message us the system service tag so that we could check and assist you further. To send a private message, click on my name and send private message.

http://dell.to/164l6g4

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