Unable to start Webcam on my dell inspiron 5420

Hi Bhushanshah21,

Please click on the link below for troubleshooting issues with your Webcam. This article provides information on Using and Troubleshooting the Dell Webcam and Dell Webcam Central software.

http://dell.to/1fZs5lv

Please reply if you have further queries with exact issue/error message, if any.

Thanks and regards.

Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

I already checked that still m not able to start webcam.

Hi Bhushanshah21,

Thank you for your reply.

Let us know what is the exact issue you are facing. Are you getting any error message, do you see a black or blank screen? Messages and errors such as 'No supported webcam connected', 'Please plug in a supported device' and 'Close the other video streaming application to start video' can be resolved by uninstalling, reinstalling or updating the webcam driver.

The process for uninstalling and reinstalling the webcam driver depends on which Operating System is installed on your computer. Click on the link below and go to Serial No. 3 under Table of Contents for steps for uninstalling the re-installing the Dell Webcam software.

 http://dell.to/1fZs5lv

Click on the Youtube link below for a video on how to use My Dell Downloads for re-installing Webcam software:

http://dell.to/1fZzyRr

Click on the link below and run the PC Diagnostics to test the functionality of your webcam.

http://dell.to/19gETwh

You can also check this Youtube link for a video on Dell Integrated Webcam Support: http://dell.to/1603FyB

Please keep us posted on the results.

Thanks and regards.

Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

Hi Bhushanshah21,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks & regards,
Babita S
#iworkforDell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region ->
US Customers; UK Customers; India Customers. For Dell support videos click Here