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November 17th, 2015 09:00

Upgrading RAM on Inspiron 7737

Hello,

I recently purchased a Inspiron 7737 laptop.  The laptop came with 8 GBs of RAM.  

I went to buy another 8 GB of RAM. I bought the exact brand of what was already in the laptop.

After installing the extra stick of RAM, I download the BIOS from the support site and ran that application. The application ran successfully.

However, when I went to look at my computer, it still only has 8 GB of RAM.  What else do I have to do for it to read the extra 8 GBs? Does the Inspiron 7737 allow for 16 GB of memory. 

Someone please advise... Thank you in advance

2 Intern

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1.2K Posts

November 18th, 2015 00:00

Hi RPARHAM23,

Thank you for writing to Dell Community Forum.

The maximum RAM supported on Inspiron 7737 is 8GB only.

Since the system already has a 8GB RAM stick, the system will not recognize the new 8GB RAM stick.

The system can support: 2GB, 4GB and 8GB

Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

5 Practitioner

 • 

274.2K Posts

November 18th, 2015 02:00

Hi,

Thank you for writing to us!

The Maximum that is supported memory for this system is 8 GB.

You can use 2 / 4 / 8 GB modules are supported .

Thanks

Robin

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