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October 16th, 2016 04:00

Vostro 2521: Wireless drivers installation fails

Hello,

Vostro 2521 (Service Tag:<ADMIN NOTE: Service tag removed per privacy policy>)

For various reasons we needed to reinstall the win7 os from scratch.

We used the following link to download and install the drivers. 

The wireless drivers' installations (there are 2) fail to install.

driver file names:

Network_Driver_9T8XY_WN32_10.0.0.309_A03.exe

Network_Driver_VHG5F_WN32_6.30.223.228_A05.EXE

Help would be much appreciated,

        Rami

===============================

Here's some of the error output:

[10/16/16 12:10:20] Update Package Execution Started
[10/16/16 12:10:20] Original command line: "C:\Users\rami\Downloads\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1).EXE"
[10/16/16 12:10:20] DUP Framework EXE Version: 3.3.0.66
[10/16/16 12:10:20] DUP Release: 9T8XYA03
[10/16/16 12:10:20] Intializing framework...
[10/16/16 12:10:21] logo.png
[10/16/16 12:10:24] User Command: attended
[10/16/16 12:10:24] DUP Capabilities Value: 39845887 (0x25FFFFF)
[10/16/16 12:10:24] DUP Vendor Software Version: 10.0.0.309
[10/16/16 12:10:24] Local System/Model Compatible with this Package? Yes
[10/16/16 12:10:24] Local System OS Version: 6.1.1.0
[10/16/16 12:10:24] OS Compatible with this Package? Yes
[10/16/16 12:10:24] Local System OS Language: EN
[10/16/16 12:10:24] Language Compatible with this Package? Yes
[10/16/16 12:11:09] Identified Behavior : attended
[10/16/16 12:11:09] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1)\DUP5DE9.tmp
[10/16/16 12:11:09] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1)\DUP5DE9.tmp"
[10/16/16 12:11:09] Path : C:\ProgramData\dell\drivers\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1)
[10/16/16 12:11:09] Identified Behavior : attended
[10/16/16 12:12:16] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1)\DUP5DE9.tmp
[10/16/16 12:12:16]
--- Start of Vendor Software Log ---

[10/16/16 12:12:16] ASCII payload log file detected.
[10/16/16 12:12:16] [2016-10-16 12:11:09] Setup start up.
[2016-10-16 12:11:09] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1)\DUP5DE9.tmp"]

[10/16/16 12:12:16]
--- End of Vendor Software Log ---

[10/16/16 12:12:16] Vendor Software Return Code: 7
[10/16/16 12:12:17] logo.png
[10/16/16 12:12:17] Name of Exit Code: ERROR
[10/16/16 12:12:17] Exit Code set to: 1 (0x1)
[10/16/16 12:12:17] Result: FAILURE
[10/16/16 12:20:36] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_9T8XY_WN32_10.0.0.309_A03 (1).txt

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