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March 26th, 2015 09:00

WHEA Error

I have this error log

The computer shuts down after.It happens repeatedly.Any idea what might be the issue and posible solution

Thanks

Kunal

4 Operator

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9.4K Posts

March 26th, 2015 11:00

Hi Kunal_p

Thanks for posting!

Could be a marginal PSU problem, or a Windows Error

First
try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but
doesn't always report them. Run it and see if the fault disappears after
re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image
/RestoreHealth (Observe spaces before /)

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.


Regards,
Robert

7 Posts

March 27th, 2015 01:00

Thanks Robert

I took the recommend actions,  some fikes were repaired but the laptop still randomly freezes and needs to be shut down to be able to work with it again. I had this problem of whea error and random freezing a month ago was solved temporarily when I got the laptop serviced i.e cleaned the fan etc. Do you think this has anything to do with fan.

Regards

Kunal

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