Warranty issue

Hi,

this is Mohammad javed from Mumbai.

I bought a Dell XPS 15 high end laptop just before a month and now when i try to check my WARRANTY STATUS it shows YOUR DELL PRODUCT IS OUT OF WARRANTY, it has been oone month for my new dell laptop and warranty is 1 year, how can they say that your product is out of warranty.

Please help me on this issue, its almost nightmare for me.

Thanks in advance !!! :-(

Responses(1)

speedstep

9 Legend

•

47K Posts

1

October 14th, 2011 10:00

You have to Register your Dell. If you did not buy from an authorized dealer then you do not have a warranty from dell.

Dell - International Laptop Warranty Contact Information

Call the call center of the country in which you're travelling
Call the call center of your home region while abroad
Call the International Queue at 512-728-7424 (toll call).
If in the US or Canada, call 800-285-1653 (toll free)