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Warranty status not available
I bought an Inspiron 14 7437 on dell outlet. I placed the order on 4/2/2014 and the laptop shipped next day. When I received this laptop, I checked the warranty status online with the service tag. To my surprise I found the ship date and the warranty end date show "Not available" on the website. I thought maybe some delay on the information updating. But today when I checked the warranty status again it still shows not available. My laptop should have come with 1 Year Limited Warranty. What's wrong with my laptop?
ejn63
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April 27th, 2014 12:00
You will need to register your system.
https://www.onlineregister.com/dell/
chem1989
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April 27th, 2014 12:00
Thanks for your reply. I bought this laptop directly from dell . So I don't need to register for my product myself.
Mary G
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April 27th, 2014 13:00
Post on the Customer Care Board. You can also try the link on this page to have Dell scan for your tag--
http://www.dell.com/support/retail/us/en/19/ownershiptransfer/IdentifySystem
The tag might have to be transferred if your computer was refurbished.
chem1989
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April 28th, 2014 21:00
Up！