Webcam Not Detected

Hi talhaarshad,

Welcome to Dell community.

I understand it could be frustrating. Please try the following steps.

Please check under 'Imaging Devices' in 'Device Manager' and see if the Integrated webcam gets detected. To check webcam in 'Device Manager':

Press and hold the Windows key and press 'R' key. This will open the run window -> type 'devmgmt.msc' without the parenthesis, click on 'Ok' -> this will open the Device Manager window

• Under “Imaging Devices”, you will find the 'Webcam' listed.
• Right click and uninstall. 
• Restart and see if it makes any difference. 

If issue persists, you may uninstall the USB root hubs from Device manager and check if it makes any difference. To uninstall USB Root Hubs:

• Expand ‘Universal Serial Bus controllers’
• From the list, look for ‘USB Root Hub’
• Right click, choose ‘Uninstall’, choose ‘Ok’
• Uninstall all ‘USB Root Hub’ listed
• Wait for all the drivers to get uninstalled
• Restarted the computer
• Restarting the computer will install ‘USB Root Hub’s automatically on the computer

If there is an issue with loose webcam cable, you may press the area near webcam and see if it makes any difference. 

If the above steps does not resolve the issue then it might be issue with the webcam and may have to be replaced. Let me know if your system is under warranty.

If the warranty has expired, then you may get in touch with our Out of Warranty dept. Here is the link http://dell.to/UROXu3 (applicable for USA only). If you live in a different country, then click on the link http://dell.to/1ndsizd -> choose -> Contact Us on the top left hand side. Choose the country you currently reside in to get the contact information.

Please share the findings. Also, share the exact system model and the operating system installed on your computer.