Webcam and Facial Recognition (in my factory build - downloads), need to update?

Hi Rick,

Yes I downloaded the Quanta driver when I downloaded all my drivers....

I have not yet downloaded Dell Webcam as I wanted to make sure I was downloading the correct thing and wasn't missing anything else I needed for it....

OK so I will also download Fast Facial Recognition, if I understand correctly I do not need to download a driver for it, just the download in my account factory software download?....

Thanks again

bomber1978,

The Quanta drivers are for your webcam and need installed.

Using Internet Explorer, go to My Dell Downloads :: Login Use tha same email address and password you use here. Click on add system, unless you have done this already. Download the latest version of Dell Webcam Central, that's all that is needed. I have 2.00.46 installed.

Fast Access Facial Recognition is the software that recognizes your face to log in to the computer and it also has a browser plugin so you can also log into websites. When you have this installed, I recommend that ONLY you log in to your account. If other people need to use your computer, have a guest account or set up an account for them. Fast Access will update automatically if it needs updated.

Rick

bomber1978,

After the Quanta drivers are installed, Fast Access should work with no problems. It all depends on what you want with Dell Webcam Central. I think some versions do NOT have an avatar creator, so if that doesn't matter, installing the latest version may not have that.

I would have just Restoring Your Computer´s Software to the Factory Settings and everything would have been installed a few days ago. You could then remove what you didn't want installed.

I have already made the Windows 7 - IMPORTANT Windows 7 Backup Disks to create and then used Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0 Since you are working on a clean installation, Dell DataSafe™ Local Backup would have to be installed if you wanted to make the disks.

Rick

bomber1978,

The Quanta Drivers are all in that package. I usually use the word drivers instead of driver. I never know if there is more than one instde the package and it doesn't sound right.

Rick

Hey Rick,

When you say Quanta drivers do you mean more than 1?

I have this installed : R277344 Input: Quanta H.264 integrate webcam, v.1.0.1404.1005, A00

Is that the only driver I need? It's the only one I can see under XPS 15 drivers.........

Yeah I have the factory BackUp X3DVD's I made very first thing when I switched on the very first time, but I kind of used a clean install to learn some detail about how things work haha

Hello,

In my factory installed "downloads" on my Dell account page the latest version of Dell Webcam Central is 2.00.44, and the latest Fast Access Facial Recognition is 3.0.085.

Where can I download the most recent versions?

Thank-You

bomber1978,

Fast Access will automatically update, if there are updates.

Dell Webcam Central, click on the ?

Then check for software updates.

Rick

Thanks,

I have downloaded Fast Access Facial Recognition, and Webcam.

Both are working, however when Fast Facial Access Recognition tried to automatically update it showed an error saying "Unable to extract".

When I clicked on the "?" for Webcam and "check for software updates" I got the error:

ActiveX control failed to load! -- Please check browser security settings or ensure that you have administrator rights.

ActiveX control failed to load! -- Please check browser security settings or ensure that you have administrator rights. ActiveX control failed to load! -- Please check browser security settings or ensure that you have administrator rights.

Please set any installed pop-up blockers to allow pop-ups from this site in order to use the AutoUpdate service.

I guess this must be McAfee blocking updates?, I can't figure out which part to disable........

OK Facial Recognition has successfuly updated, but clicking the "?" on Webcam and "check for software update" is still giving the notice "Active X control failed to load".

How do I resolve this?

Thank-You

OK both are successfully updated....

Thanks again Rick.

Yep all is OK, thanks guys.