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Win10 Video Driver issues Dell XPS13 (2015)
Hello,
I am experiencing a weird problem on XPS 13 9345 (early 2015) after update to Windows 10 (drivers installed through Windows Update): when I disconnect an external monitor the screen starts flickering and the only solution is reboot the computer.
This is the video drivers version I am using: 10.18.15.4256
Any suggestion ?
ghepardo
20 Posts
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September 1st, 2015 11:00
Hi,
adding information for other users with this issue: the problem is related to the Intel Video driver, and is also reported here: https://communities.intel.com/message/325824#325824
Hopefully soon a new driver version will be released.
ghepardo
20 Posts
1
September 2nd, 2015 16:00
Hello,
Intel is lacking any support, asking me to fallback on Dell.
This is a business laptop (I own the i7 verison, thus I would say also an expensive business laptop) and I upgraded to Win10 because Dell states this product is fully compatible and tested; thus this bug is unacceptable.
Can someone from Dell please provide some help/workaround/something that makes this laptop useful again ?
Thanks for the comprehension
merelogic
2 Posts
0
September 8th, 2015 09:00
Have you also upgraded your BIOS to the latest version?
ghepardo
20 Posts
0
October 9th, 2015 03:00
Yes I did so.
I also installed latest Intel Drivers, but I still have issues :/
Intel states it is not their problem...
communities.intel.com/.../81511;ru=55808