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Windows Hello is not available (Dell Inspiron 5459)
Hello.
According to my notebook manufacturer equipment is compatible with Windows Hello but when you try to install the driver downloaded realsense on the Dell page I get the following error.
If anyone knows any solution very grateful in advance.
Best regards.
DELL-Lijo J
532 Posts
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November 23rd, 2016 07:00
Hi,
We’re listening and welcome to the community. We’ll surely try and assist you. Please let us know if the Windows Hello feature was working earlier?
Also, please refer to this link http://bit.ly/2g3y8s4 which has some troubleshooting steps to resolve the issue.
Please let us know if this helped
Anonymous
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5 Practitioner
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274.2K Posts
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November 23rd, 2016 08:00
Hello, thank you very much for the reply. I communicated by phone with the equipment dell america Latin and Caribbean and I said that my laptop not is compatible with that application, in this case windows hello.
Best regards.
DELL-Lijo J
532 Posts
0
November 26th, 2016 06:00
Thank you for the update. If there are any other issues that need to be addressed, now or in the future, please feel free to post your query to our community forum. Have a good one.