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October 3rd, 2016 06:00

XPS 12 won't turn on

This morning I restarted my laptop because it was not charging, (charger/charging port has been breaking since I received this laptop back from Dell after repairs in August) but now it won't turn on at all. The LED light goes on and it vibrates when I push the button but then nothing else ever happens and after a while it just shuts off. This is the second major problem I have had with this dell since I purchased it in March and I am pretty sick of all of these issues. Any help can be appreciated

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October 3rd, 2016 07:00

I forgot to mention, the last time I had an issue it was a motherboard issue and I believe this is the issue alongside the AC adaptor and the battery itself. After hitting the on switch the LED lights go on and remain on for around 22 seconds before shutting off. There is no sound of the fan operating or the operating system beginning to turn on so I think power is simply not getting from one place to another to start the process.

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