Highlighted
teasum
1 Copper

RE: XPS 15 9550 Keyboard Backlight Timeout

Jump to solution

I also have this problem, and would like to have an official solution from Dell. This is an annoying issue with this otherwise fine laptop.

sykeel
1 Nickel

RE: XPS 15 9550 Keyboard Backlight Timeout

Jump to solution

This solution doesn't work for me using Windows 10 Pro anniversary edition. Both .exe files fail to install the keyboard backlight feature, although they install the user guide! Any other ideas?

0 Kudos
XPS0007
1 Nickel

RE: XPS 15 9550 Keyboard Backlight Timeout

Jump to solution

I agree with the others regarding the need for an OFFICIAL solution from Dell DESIGNED FOR XPS 9550 systems. We should not have to rely on installing outdated software for basic functionality. These are expensive systems. Can anyone from Dell please comment on whether this is in the works??

Nashoer
1 Copper

RE: XPS 15 9550 Keyboard Backlight Timeout

Jump to solution

I'm facing the same problem as well. Would love to hear a solution.

0 Kudos