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December 18th, 2016 23:00

XPS 15 9550 Memory problem

i am getting memory problem on windows 10 everytime i log in, the dell diagnostic on statrtup passed and support assistant full check passed, support assitant minimal check fails with memory test.

is this had to do with upgrading bois 1.2.16 ?? 

5 Practitioner

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274.2K Posts

December 19th, 2016 01:00

Hi,

Thank you for writing to us!

Can you please let us know if you get any error when you run the you run the diagnostics. The BIOS update should not have had cause the issue.

Also private message the service tag and email address.

Thanks

Robin

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