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XPS 15 9550 - Touchpad has become very difficult to use. Probably because of battery swelling as described on numerous posts.
My touchpad seems to have gone up by 3-4mm from its normal position in the past few months making it very difficult to use.
As far as i understand from a number of posts in this forum it is probably related to a battery swelling.
My warranty expired exactly a year ago.
Is this a hazard? Can the battery explode? What is the action that needs to be taken? I really need to have the touchpad sorted out.
Bought it from DELL UK.
Thanks,
DELL-Alasdair R
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October 11th, 2017 07:00
Hi flatproject,
Please PM me with your contact details and service tag. I'll look into options for you.