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August 24th, 2017 15:00

XPS 15 (9560) Touchsreen Dead Spots

I just received my 9560 and had been playing with the touchscreen. I noticed there was an area where the screen didn't seems to work. On further testing I coloured the screen in OneNote and found there's a whole strip across the screen that doesn't respond.

The strip is across the bottom.

(The top I just didn't colour in)

OneNote Screenshot: https://ibb.co/bFsomk

4 Operator

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6.4K Posts

August 27th, 2017 17:00

:emotion-2:

I'd suggest you clean the LCD screen by following the steps in the link below:

Troubleshooting Touchscreen Issues in Microsoft Windows ...

After you have clean the LCD screen, I suggest you calibrate the touchscreen by following the steps in link below:

How Do I Calibrate My Touchscreen on my Dell System? | Dell US

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