XPS 15 L502X heating after installing Windows 8

Hi Abhinav,

Updating the BIOS may help; use the link below to download the BIOS.

http://dell.to/QjjZDA

Please punch in the system service tag or express service code, under the BIOS category select the latest BIOS and install it.

Also do a complete windows update in the system.

Please do reply for further assistance.

Hi Abhinav,

Please clean the fan air vents using a can of compressed air. Also, we need to check whether the hardware is working as designed.

Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess flea power and then try running the test. You can run the PSA hardware diagnostics in your computer to check the hardware is working as designed. Follow the steps below to run the PSA diagnostics.

Turn the computer off >restart the computer

At the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear.

At the onetime boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the PSA diagnostics.

 If the test fails, please make a note of any error codes listed. You can also refer to the link below.

http://dell.to/OUGnqT

Please do reply for further assistance.

Hi Abhinav,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to this post.

I am yet to follow these steps. I will update you as soon as I am done with it.

Thanks

Hi Abhinav,

I haven’t got any update from you, please let me know whether you have completed the steps which I have given in the previous post.

Let me know about the progress.