XPS 15

Hi,

I would suggest you to uninstall and reinstall the touchpad on the system. Please follow the steps mentioned below to uninstall the touchpad.

1. Click on Start button.
2. In the search box type devmgmt.msc and then press enter.
3. Select the touchpad device under Mice and other pointing devices and right click on it
4. Now select properties.
5. In the properties window, under Driver tab, click on Uninstall button.
6. Check “Delete the driver software for this device.”
7. You want to delete the driver click OK.

After the uninstall finishes restart the system. Please update the BIOS and touchpad drivers on the system for issue resolution. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the BIOS from BIOS section and touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.

http://dell.to/18r60nI

I am still getting the issue it does not help.

I have also noticed that after i have uninstall the driver for Touchpad and the touchpad has the same bad behavior,...

any other suggestions,.... 

Hi,

I would advise you to download and install the ‘TouchFreeze’ software from the link below and check for issue resolution.