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XPS 1710 & Windows 10
Aloha, so I decided to give it a try since I still have my spare XPS1710 Gaming Notebook in excellent condition and update it to Windows 10. Installation went smoothly from Windows 7 with no hitch. Everything seems to be in working order and also brought back it's responsiveness but the only issue that I've been trying to solve is the Audio Driver which as many who are familiar with this model, has a Subwoofer. I can't seem to get any of the drivers to work but has sound coming out of the L & R speakers. Any ideas of what I can use?
System Information report written at: 01/21/16 02:05:28
System Name: XPS1710-PC
[System Summary]
Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.10586 Build 10586
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name XPS1710-PC
System Manufacturer Dell Inc.
System Model MXG061
System Type X86-based PC
System SKU
Processor Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processo r(s)
BIOS Version/Date Dell Inc. A06, 4/2/2007
SMBIOS Version 2.4
Embedded Controller Version 0.06
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.10586.0"
User Name XPS1710-PC\XPS1710
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.25 GB
Available Physical Memory 775 MB
Total Virtual Memory 4.56 GB
Available Virtual Memory 783 MB
Page File Space 1.31 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
_____________________________________________________________________________
System Information report written at: 01/21/16 02:25:30 System Name: XPS1710-PC
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x00000CF7 PCI Bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
IRQ 20 Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
IRQ 20 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
I/O Port 0x000003C0-0x000003DF Microsoft Basic Display Adapter
I/O Port 0x000003C0-0x000003DF PCI-to-PCI Bridge
IRQ 5 Base System Device IRQ 5 Base System Device
IRQ 21 High Definition Audio Controller
IRQ 21 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Memory Address 0xFFA80000-0xFFA83FFF System board
Memory Address 0xFFA80000-0xFFA83FFF Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller 27CC
I/O Port 0x000010C0-0x000010DF System board
I/O Port 0x000010C0-0x000010DF SM Bus Controller
Memory Address 0xD0000000-0xEFFFFFFF PCI Bus
Memory Address 0xD0000000-0xEFFFFFFF Microsoft Basic Display Adapter
Memory Address 0xD0000000-0xEFFFFFFF PCI-to-PCI Bridge
IRQ 18 SDA Standard Compliant SD Host Controller
IRQ 18 Ricoh xD-Picture Card Controller
Memory Address 0xED000000-0xEDFFFFFF Microsoft Basic Display Adapter
Memory Address 0xED000000-0xEDFFFFFF PCI-to-PCI Bridge
Memory Address 0xA0000-0xBFFFF PCI Bus
Memory Address 0xA0000-0xBFFFF Microsoft Basic Display Adapter
Memory Address 0xA0000-0xBFFFF PCI-to-PCI Bridge
I/O Port 0x000003B0-0x000003BB Microsoft Basic Display Adapter
I/O Port 0x000003B0-0x000003BB PCI-to-PCI Bridg
Jim Coates
4 Operator
4 Operator
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13.6K Posts
1
January 21st, 2016 05:00
Look in Device Manager under Sound...Controllers. If it says "High Definition Audio Device" then the laptop is using the Windows native audio driver, which is okay but lacks some features of the vendor's driver. The vendor, Sigmatel, went out of business before Win7, so the latest driver available for you is the Vista version, Sigmatel R171788. Try to install it using compatibility mode.
1. Download and save the audio driver to your desktop or any convenient location on the hard drive..
2. Double click on the new folder to extract (unzip) the driver files.
3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write down the exact location that the wizard creates.
4. If the driver begins to install automatically, halt (cancel) the installation.
5. Browse to the driver files on the hard drive (the location you wrote down).
6. Find the "setup.exe" file.
7. Right click on setup.exe to open the context menu.
8. Select the Properties.
9. Select the Compatibility tab.
10. Check the box "run this program in compatibility mode for"... Vista.
Note: I don't think that driver had stereo mix, so if that is something you are used to having then try to install the Sigmatel R171789 driver using compatibility mode for XP.
Avoid installing any of the Creative Labs Audigy software that was available for your laptop before you successfully install a Sigmatel driver because doing so could create a difficult problem with the Windows audio service.
JDM4Life
48 Posts
0
February 17th, 2016 18:00
Thanks for the suggestion, I'm gonna give it a try and let you know.
JDM4Life
48 Posts
1
February 17th, 2016 19:00
Yup it worked... the Compatibility was set for Windows 7 and it corrected the issue.. plus I updated the Bios to A07
JDM4Life
48 Posts
0
January 21st, 2016 02:00