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July 7th, 2011 11:00

blue screen appearence

in my dell xps 15 laptop blue screen appear and then shut down.please help me.

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13.6K Posts

July 8th, 2011 07:00

I think you are going to have to provide more information in order to get some help.

> Which exact XPS 15 model, XPS L501X or  502X?

> What operating system are you using?

> What program were you using when you got the BSOD?

> Have you tried to re-start the computer? I'm sure you have but you should provide these kind of details.

> Will it start?

> Have you tried starting in safe mode?

> Error messages?

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