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November 11th, 2012 01:00

cant switch to battery mode M17X R4

im new to alienware bought my m17x r4 whenever i pull the power plug the laptop shutsdown and i cant turn it on using the battery it have atleast 86% of battery life

193 Posts

November 11th, 2012 02:00

This means either:

* The battery is bad, or

* The motherboard can't see the battery.

==> Try a known good switch in both directions (does the battery work in a known good system AND does a known good battery work in the system).  Replace accordingly...

3 Posts

November 11th, 2012 02:00

* The motherboard can't see the battery.

can alien respawn fix this?

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