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August 10th, 2013 04:00

dell inspiron will n5110 i5 hangs with battery and ac /works fine with only AC

my dell makes a squeaking sound when it starts and win 7 hangs and i
have to press the caps lock or shift key .. even while i m watching a
movie it freezes and when i press the shift key it works and freezes
again .. when i remove the batteries it works fine on only AC .. is my
batteries faulty

1.3K Posts

August 10th, 2013 05:00

Hi Driftertribe,

Welcome to Dell Community Forum.

Where do you hear the squeaking sound come from on your laptop? You mentioned that the system works fine when only the AC Adapter is connected and not on battery, do you see any error message when the battery is connected?

A PSA diagnostic can tell you if your computer is experiencing certain hardware problems. These problems could include out-of-date hardware drivers or a need for Basic Input/Output System (BIOS) updates. Click on the links below for troubleshooting steps and a sub-link for running diagnostics on your computer.

How to fix a computer that hangs or freezes:   http://dell.to/1euHwfr

Resolving Noise Issues on Your Dell Laptop: http://dell.to/11BRzg5

Please reply with results so that we may assist you further.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

1.3K Posts

August 13th, 2013 09:00

Hi Driftertribe,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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