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July 24th, 2013 18:00

dell xps 17 battlefield 3 fps drop

hello i just bought the dell xps 17 and , when i play battlefield 3 th fps drops everytime

XPS L702X

INTEL(R) CORE(TM) i7 -2630QM CPU @ 2.00 GHz

RAM: 6,00 GB

plz help

4 Operator

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2.5K Posts

July 24th, 2013 20:00

Hi mrthebugatti,

Please update the video driver using the link below.

http://dell.to/10j0xQQ

In this link punch in the system service tag or express service code and select the right OS, under the video category select the latest video driver, in case the list shows both Intel and NVidia driver, first install the Intel driver restart the system and then install the NVidia driver. Also please send me the system service tag or express service code through a private chat, so that I can help you further.

Click on my username select start conversation and send me the details.

July 25th, 2013 12:00

RE my dell xps 17 is overheating also

4 Operator

 • 

2.5K Posts

July 26th, 2013 01:00

Hi mrthebugatti,

Please clean the air vents using the can of compressed air, try running the hardware diagnostics by tapping the F12 key on a few times during startup until you see the ‘One Time Boot Menu’ appear.

At the one time boot menu, press the down arrow key to highlight ‘Diagnostics’, and then press Enter to begin the hardware diagnostics.

If the test fails, please make a note of any error codes listed. You can also refer to the link below.

http://dell.to/OUGnqT

Let me know about the progress.

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