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grumbles13
grumbles13
1 Copper
‎06-27-2017 08:27 AM

drivers not installing (Chipset and Network). 6.27.2017

The Dell SupportAssist keeps trying to install (I have an XPS 2-in-1 9365):

Chipset (Intel integrated sensor solution driver), v 3.10.100.3363.A01

Network (Intel 8265 WIFI Driver) v 19.50.1.5.A04

However, it looks like the install works, then asks for a reboot, but then SupportAssist keeps asking to install it again. What is going on? 

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DELL-Chris M
Moderator
Moderator
‎06-28-2017 07:23 AM

RE: drivers not installing (Chipset and Network). 6.27.2017

Open the Device Manager and check the versions of the currently installed Intel 8265 and Intel integrated sensor solution drivers. Compare those version numbers to the ones listed above. Are they older or the same?


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