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extended warranty not showing up in warranty status
My dell xps 15 9550 was purchased with a 3yr extended warranty. After getting an email offering to sell an extended warranty, I checked the dell warranty status. Sure enough, no extended warranty appears. Is this a system problem or do I need to do something.
Thanks
ejn63
9 Legend
9 Legend
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87.5K Posts
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December 21st, 2016 12:00
Was it ordered from Dell, or from a third party - or puchased through a retailer?
aberlinger
25 Posts
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December 21st, 2016 12:00
Purchased through Dell
LSUFAN51
4 Operator
4 Operator
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6.4K Posts
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December 22nd, 2016 05:00
:emotion-2:
I'd suggest you contact Technical Support in the link below:
www.dell.com/.../Contact-Information
Dell-MohanG
184 Posts
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December 24th, 2016 22:00
Hi ABerlinger,
Thank you for reaching us here. I request you to share the system service tag, order number for the extended warranty, registered owner's name and email via private message so that I will have it checked right away.
You could send a private message by hovering the mouse pointer over my username and adding me as a friend.