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extended warranty not showing up
I've purchased my dell this august and included the 2 years warranty extension (3 in total), but recently i logged in my dell account and realised the extended warranty has not shown up. how is this possible?
DELL-Allan D
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December 5th, 2012 17:00
Hello Justicefan,
To understand the issue and assist you in a better way, please help me with few details.
-- From where did you purchase the computer?
-- From where did you purchase the warranty?
-- What kind of warranty did you purchase?
Please write back to us, would be glad to assist you further.
justicefan
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December 5th, 2012 17:00
i've purchased in singapore... during the it fair. its the 2 years extended on site warranty if i didnt remembered wrongly. it was claimed that i do not need to register for the extended one and i only need to register for the first year..
DELL-Allan D
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2.6K Posts
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December 6th, 2012 00:00
Hi,
Was waiting for your reply, thank you. In order to assist you further, I would request you to send me a scanned copy of the invoice of the computer and the system service tag in a private message. . To private message, click on my user name and click start conversation. I would be glad to assist you further.
DELL-Allan D
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4 Operator
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2.6K Posts
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December 6th, 2012 23:00
Hi,
Thank you, I have got your private message and would be replying to it.