jimm1961
1 Copper

hard drive has failed

need service tag /hard drive has failed

needs repaired blue screen from day i got it

 warranted 8/19/2015

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Moderator
Moderator

RE: hard drive has failed

Hi jimm1961,

I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

http://dell.to/164l6g4

Please let me know the findings.

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