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how to replace a non backlit with a backlit keyboard on dell i5447 8750slv
i ordered a Dell i5447 8750slv and thought it had a backlit keyboard but unfortunatelly it hasnt! can i replace it with a backlit one? What part number i have to order?
DELL-Sujatha K
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May 24th, 2015 15:00
Hi Pechlis13,
Welcome to the Dell Community Forum.
The system model is not been designed for backlit keyboard, hence you will be unable to replace the same.
pechlis13
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May 25th, 2015 02:00
Hi Sujatha,
Thanks for the reply, what do you mean by the "system model" ? its a different motherboard than the one with the backlit? The exact same model you can find it in the market both editions backlit or no!
Thanks again
ejn63
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May 25th, 2015 04:00
It looks like you're correct - however, the potential for damage when replacing a keyboard is not insignificant. If you are within the 21 day satisfaction guarantee period, return the system and re-order a new one with a backlit keyboard.
pechlis13
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May 25th, 2015 09:00
The keyboard is loose on the top from day one so i have to give it for repair, i dont believe its under warranty as i i bought it from a foreign country and not my residence! Im asking to be prepared in case i got any answer like "no way for a backlit, forget it" etc. I can imagine the risk of damage but only in case i try to repkace it by myself!
DELL-Sujatha K
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May 27th, 2015 12:00
Hi Pechlis13,
Let me know the region the system is now. I will check the options to get it fixed.
pechlis13
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May 29th, 2015 02:00
Hi Sujatha
My region is Greece- Europe. The only option to get it fixed is me to cover the cost! My concern is i will pay for it i want a backlit keyboard! is it possible? Dont waste your time trying to figure out Europe's warranty issues! They want to support the local market thats why anything outside is void!
DELL-Sujatha K
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Community Manager
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May 31st, 2015 08:00
Hi Pechlis13,
Regret you will unable to replace the system with backlit keyboard as the motherboard does not support it.