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jumping cursor Dell Inspiron
Can anyone please help my cursor jumps all over the place when typing anything doesn't matter what you are using email, browser, Word etc. got to the stage were my husband is ready to throw it out as he cannot cope with it?
DELL-Ravi Ch
7 Technologist
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January 21st, 2014 07:00
Hi kitty100,
Please reinstall the touchpad driver on the system for issue resolution. Please enter your service tag # on the link below, select the OS, Then download the Touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.
http://dell.to/18r60nI
Also, I would advise you to download and install the ‘TouchFreeze’ software from the link below and check for issue resolution.
http://bit.ly/oS0Hd
Please let me know if this helps.
kitty100
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January 21st, 2014 09:00
where do I get my service tag #?
theflash1932
9 Legend
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16.3K Posts
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January 21st, 2014 09:00
1. Service Tag will be on a sticker or panel on the bottom of the laptop.
2. You can boot to the BIOS Setup (F2) and get the Service Tag there.
3. From within Windows, you can open a Command Prompt (go to Start, type cmd in the search box), and type wmic bios get serialnumber.
kitty100
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January 21st, 2014 10:00
Touchfreeze installed optimizer pro and it says there are 9856 items to be cleaned. Is it safe to click on fix now?
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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January 23rd, 2014 14:00
Hi kitty100,
I would suggest you to uninstall the Optimizer Pro from the system.
WeigleFamily
2 Posts
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February 2nd, 2014 18:00
HELP!!! AGAIN (grrrrrrrrrrrrrrrr) Two days ago, my Dell Inspiron laptop Windows 7 cursor started jumping all over in any program for typing text, especially Office programs and online forms :X It's making me want to break something. This happened a little over a year ago and I installed Touchfreeze, which helped... Touchfreeze is still working and this time it seems far more random and worse than the jumping that I had happen before. Anyone else having issue??? Better yet... is there a FIX???