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49025
microphone jack not working...
Hello, I just bought the XPS L702X. When I tried to record with a headset and mic set, the mic does not catch any sound.
However, when I unplug the mic jack, recording is fine, but rather far away because the computer is catching my voice, not the headset.
I've tried everything in the troubleshooting but nothing works. I tried downloading the latest drivers and that made it worse. Nothing worked after that,
no audio, no recording... so I had to restore to a previous point. So now I'm still stuck where I began. The mic jack does not work. Is this a hardware problem,
the computer isn't picking up any driver issues. I can see by the forum that many people are having recording issues but no clear solution. If there is
anyone who has any answers at all, please help. Thank you!
Dell_Kaushal_C
10 Posts
1
June 1st, 2012 18:00
Hi,
Welcome to the Community,
In order to fix the issue make sure we have uninstalled the old drivers and the latest Audio drivers have been downloaded from the support website pertaining to the current operating system.
Drivers can be found on the following link on the support.dell.com website.
If let me know in case it fixed the issue?
Kaushal,
Dell | Social Media Outreach | Global Social Media & Community
echolodge
2 Posts
0
June 6th, 2012 08:00
Thank you, that worked. I feel so dumb! ^^
Thank you!!! ^^
Dell_Kaushal_C
10 Posts
0
June 6th, 2012 18:00
Great Work!
We are Glad we are able to do so!!
Keep Posting and will be happy to support in the future..
Kaushal,
Dell | Social Media Outreach | Global Social Media & Community