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lila-ink
1 Copper

photostage facebook connection

i have a dell inspiron duo and try to connect my photostage v.1.5.0.19 with facebook to share pics. however, everytime when i try to login photostage says that is successful, but i am still not connected. i have also check my application settings for photostage in facebook and everything seems fine.

is this a main problem in photostage? how can i fix this?

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21 Replies
7- Thorium

Re: photostage facebook connection

lila-ink,

 

I just tried to upload a photo to my Facebook photo album with no problems.You find the photo you want to upload, click on it, then click on the Facebook icon at the bottom. You then might have to log in and allow the application to have access.

 

 

Rick

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lila-ink
1 Copper

Re: photostage facebook connection

i have tried this a hundred times but everytime i click on the facebook button it says that i am currently not connected. so i log me in everytime and although there is a window which says that the login was a success and i have marked that i am always logged in in photostage it says that i am still currently not connected. it is a vicious circle.

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7- Thorium

Re: photostage facebook connection

 lila-ink,

 

Look at your firewall and make sure Dell Video Stage is allow past the firewall.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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lila-ink
1 Copper

Re: photostage facebook connection

Rick,

 

 

Thanks for the fast reply!

Both VideoStage and PhotoStage are allowed to pass my firewall. The Login window in Photostage is poping up so i don'wt think that it is firewall related.

Do you have any other suggestions?

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7- Thorium

Re: photostage facebook connection

 lila-ink,

 

Didn't figure out how to upload a video to Facebook with Video Stage, just to view it.

 

Somewhere during the process, I have to click an application from Facebook allowing Photostage to access my information.

 

To upload a photo... Open Dell Photo Stage. Click on library.

Select the picture you want to upload to Facebook. I choose my girlfriends picture. Click on the Facebook icon.

Click ok. You'll then see...

Enter your email address and Facebook password.

 You can then select the album to put the photo in.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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lila-ink
1 Copper

Re: photostage facebook connection

rick,

 

I follow all these steps but I don't geht to the last picther where i can select the album.

after  logging me in in the facebook pop up window i see this window

after closing it nothing happened. so when i press on the facebook button above in the menu or below a picture there is this notification again:

after pressing ok the same facebook login pop up window appears again....

 

i have already deleted photostage and have download it again from the dell support page. but it is still the same. i also ask dell support on the phone but they couldn't help me. they said that i have to ask arcsoft.

could you tell me, if you are able to upload more than 1 picture to facebook via photostage? if this is not possible i think i will delete this program and use picasa...

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lila-ink
1 Copper

Re: photostage facebook connection

Sorry, i forgot the pictures...

 

here is the confirmation window after the login:

here the notification after pressing on facebook button:

after pressing ok there is the facebook login again:

 

after loging there is the first window again...etc.

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7- Thorium

Re: photostage facebook connection

 lila-ink,

 

If you login to Facebook, click on photos in the left column and look in the album you uploaded the picture, you should see the picture there. You can then edit and share it from there.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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NabeelVA
1 Copper

Re: photostage facebook connection

This seems like a universal problem. I am new DUO owner and tried using the PhotoStage with Facebook and ran into the exact same issue. Went through everything that's listed here and had absolutely no luck.

 

I also get the 'Allow" prompt on Facebook and the "Success" message but nothing happens after that. It would be nice if you can research this issue and provide a step by step solution.

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