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January 8th, 2012 19:00

power supply

My power supply light turns blue when first plugged into the wall socket but as soon as I plug it into the computer the light goes off and there is no power.

My computer battery is drained and therefore I cannot start my computer.  Do  need a new power supply cables or is there something wrong with my computer.

3.8K Posts

January 9th, 2012 04:00

Hi Henry2311,

Welcome to the Community. You will need a motherboard replacement. Contact Dell Technical support in your region for a replacement.

Thank you

Royan

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