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December 7th, 2013 12:00

problem starting Windows

I have a Dell Vostro 360 (Windows 7) it can't turn on properly, in fact it can't turn on at all, it goes off before getting to the desk top screen and then turn on again by itself, it keep on doing that in cycle, I have not been able to turn on this computer for quite a long time, I think it's having a memory or all other problems that preventing it to turn on normally, on the day this started, I downloaded and deleted many softwares all by myself, some were very important to make the machine function properly.

How can I fix this problem? Can someone help with step by step instructions?

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87.5K Posts

December 7th, 2013 13:00

Press F12 a couple of times at powerup and boot to the Dell diagnostics - run an extended test on the hard drive.

4 Posts

December 7th, 2013 16:00

Thank for that,

I have tried that before, but it did not worked and the problem persist, is there any way from this point to reset the machine to it factory default?

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