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March 11th, 2017 17:00

thunderbolt to hdmi not working

I have a dell xps 9550, and bought this for it: https://www.amazon.com/gp/product/B00X4S5C7G/ref=od_aui_detailpages00?ie=UTF8&psc=1.  It does not do anything, as in I don't get any video on the monitor.  

7 Posts

March 12th, 2017 22:00

make sure your screen resolution is set properly in display settings. I think it only goes up to a certain setting.

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96 Posts

March 13th, 2017 17:00

Do you mean, when it shows up, I select a lower resolution?  If so, it's not even showing up for me.  

7 Posts

March 13th, 2017 20:00

Go to your display settings and make sure that it shows up as a second monitor. Also, set your resolution to at least 800X600.

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96 Posts

March 13th, 2017 20:00

The other monitor does not show up at all for me.

I notice that when I plug the adapter into my phone, the blue light on the adapter comes on.  When I plug it into the laptop, it does not come on.

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