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April 17th, 2006 17:00

'usbscan.sys'

Where do I go to get the hotfix for this?
 

14.4K Posts

April 17th, 2006 17:00

what problem are you having?

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April 17th, 2006 18:00

I have an Hp All-in-One 6110 that I have just tried to install on my Dell Inspiron (Office XP) computer.  Everything else works except the scanner which did not install.  I keep getting the error message "The file 'usbscan.sys' on Windows Driver Cabinet is needed."  "Type the path where the file is located, and then click "OK"    I cannot locate the file on my computer.  There is a weblink to Microsoft that refers to a "hotfix" that is available, but I can't figure out how to get it from Microsoft.

14.4K Posts

April 18th, 2006 04:00

are you using xp with at least sp1?
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