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January 10th, 2017 20:00

video tdr failure

I own a dell inspiron 14 3000 series, intel core i3 with a nvidia geforce 920 M graphics card, they said it is suited for gaming but everytime I play a game, it crashes and restarts with a blue screen saying its video tdr failure. any suggestions?

4 Operator

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6.4K Posts

January 11th, 2017 12:00

:emotion-2:

Please list exactly your Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10

In the meantime, I'd suggest you update the System Setup(BIOS). Please click on link to safety install latest BIOS version.

https://youtu.be/mWn9YfxtYBo

4 Operator

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6.4K Posts

January 11th, 2017 12:00

Or....

Run the 'Guide Me' option which automatically update Dell drivers. Please follow instructions to run Guide Me option in Dell video below. Good darn video.

4 Operator

 • 

6.4K Posts

January 11th, 2017 12:00

After you updated the BIOS, I suggest you install Chipset and Video drivers in correct (Installation) order. Please click on link below:

www.dell.com/.../EN

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