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vostro 3550 wireless turned off after win7 reinstall
I have reinstalled win7 on my vostro 3550, and now I have no wireless connectivity on WLAN.
Win7 diagnostics tells me to turn on wireless capacities, but when I start Wi7 mobility center, the wireless is displayed, but there's no option for turning on the wireless.
It's a Dell 1702 b/g/n A00 install file picked up from dell support pages.
The chipset driver for the HM67 chipset is also installed.
Everything worked until reinstall, so it's not a hardware error.
I suspect the win7 resource DVD to be the source of the error.
Anyone with the same problems or a solution to my problem?
NilsB
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July 1st, 2011 06:00
The magic word was "Fn F2". That function disables / enables the radio on the WLAN card. So there's no way to turn radio on/off in the drivers selection of parameter, but only a hardware implementation on "Fn F2"
ieee488
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June 28th, 2011 18:00
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_1A0C0937D62A8739E0401E0A55174744&isLegacy=true
NilsB
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June 28th, 2011 22:00
Hi ieee488
I'm sure what the reply is about.
The link You posted is dead.
NilsB
14 Posts
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June 28th, 2011 22:00
Iee488
Lets try again, this time without typos:
I'n NOT sure what the reply is about
The link is dead
NilsB
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June 29th, 2011 02:00
I've tried the following installation order
MS Win7 64 Reinstallation
Dell system software
Intel Chipset
Intel Management Interface
Realteck Cardreader
Intel Rapid Storage
IDT Soundcard
Intel HD3000 Graphics
Realtek NIC
Dell Quick Set
Dell WLAN Adapter
Still no WLAN connections, and the WLAN is reported as being non present (inable to turn WIFI ON/OFF in Windows Mobility Center). "Turn Wireless on" button is greyed out.
PudgyOne
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June 29th, 2011 03:00
NilsB,
When you installed Windows 7 (32-bit or 64-bit) did you install the desktop/notebook utility and the chipset drivers first? If not the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order If you cannot find Windows 7 drivers, then try using the Vista (or XP) 32-bit drivers, for Windows 7 32-bit of the Vista (or XP) 64-bit drivers for Windows 7 64-bit and install the drivers in the Compatibility mode
Restoring Your Computer´s Software to the Factory Settings
How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer
Rick
NilsB
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June 29th, 2011 03:00
Hello PudgyOne
All drivers have been installed in the order described in the "How to install in correct order " document.
All drivers , except the Dell Utility installed just after the Win7 reinstallation, are installed from the DVD containing all drivers and utilities. The Dell Utility installed as first item after WIn7, was taken from Dell support pages to ensure most resent version of this important Utility.
All drivers are present The WLAN driver just fails to interact with the WLAN card in a proper manner, thus removing the option of a WLAN.
I've stated the installation order in a previous posting.
NilsB
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June 29th, 2011 06:00
The recovery partition is not an option as I'm installing on a new disk.
As for the Win7 Backup disk, it shouldn't be required, because as the url state
support.dell.com/.../document
Dell no longer provides the operating system or resource disks in the box for Windows 7 Systems
But I do have the OS disk and resource disk (They were both in the box) and because of that have no requirement for the backup disks
PudgyOne
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June 29th, 2011 06:00
NilsB,
Did you try the Recovery partition?Restoring Your Computer´s Software to the Factory Settings
Did you make the Windows 7 - IMPORTANT Windows 7 Backup Disks to create?
Rick
PudgyOne
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June 29th, 2011 09:00
NilsB,
If you used the operating system disk, you then insert the drivers disk and you have to manually install the notebook system utility and the chipset drivers. You then manually have to install the rest of the drivers.
The notebook system utility and the chipset drivers know what is attached to your system. Not installing these first will cause the rest of the drivers, like usb ports, webcam and wireless adapters to fail to install.
If you created the Dell DataSafe Diska, inserting Disk 1, then restarting the computer and following the instructions, will install everything.
Rick
NilsB
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June 29th, 2011 09:00
That's why I started with the installation of the notebook utility from Dell support .
After that came the chipset drivers
After that everything else
But I believe we're talking about two different items. I'm talking about using the dell software from resource disks delivered with th system, and You are talking about restoring from backup disks.
PudgyOne
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July 1st, 2011 19:00
NilsB,
Dell QuickSet control the functions of the wireless card. Drivers & Downloads enter your service tag, under applications.
Rick
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April 3rd, 2016 21:00
I can confirm this worked for me! Thanks.