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xps 2010 not starting (black Screen)
Hi my xps 2010 is not starting up and "hangs on " at a black screen. on the board only the 2 extreme lights are on (power and wifi) the disk activiy only lits up for 1 second and stops. I tried to press F8 for rebooting but nothing. Also the dvd is not opening up so i cannot insert a reboot CD....
What can i do ?
dwg.line
7 Posts
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July 13th, 2009 11:00
Mine is the exact problem. I am fortunate to have purchased the extended warranty, and so will be attempting solutions today. They told me to hook up my old monitor to see if it is a video card or monitor problem, but it is not.
If I learn anything, I will reply.
Regards,
SRO
dwg.line
7 Posts
0
July 25th, 2009 14:00
In case you haven't had any help yet, the problem turned out to be a defective Video Card. It was replaced & all is fine.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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November 26th, 2009 14:00
Did you notice on boot if the bluetooth light flashes 10x periodically? I have a very similar issue
Brazi
1 Message
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December 7th, 2009 12:00
Mine appeared to develop same problems after 2 years. They have replaced the motherboard, video card, blue tooth chip, keyboard, and mouse. What fixed the bluetooth problem was a bios update. However, I now have same video problem even after the video card replacement. So, the computer is on its way to their depot for analysis. Hopefully I can share the repair with fellow users.
G33kG1rl
30 Posts
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November 13th, 2010 09:00
Ive had this exact problem 3 times in the last 3 months. This is the 3rd time. I have also had all of the above replaced. What exactly was their solution at the Depot? Did they format your hard drives? Thank you in advance for any information.