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Check if my DELL 5558 battery is original
Hi
I just bought DELL 5558 i7 labtop and the battery only lasts for 2 hours
I need check if it is original or not cause the new battery should stay 4 hours
Here is the ID of my battery please help
KR-0991XP-75507_5AQ-C0X3-A01
DELL-Akshatha M
2 Intern
2 Intern
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May 20th, 2016 01:00
Hi EMANM,
Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest available version from our Dell Support Site.
The above serial number is a valid Dell battery.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell