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August 25th, 2015 12:00

Cooling Fan Not Operating

I have a Studio XPS 1647 laptop and my cooling fan seems to have stopped working as the sides of the laptop get quite hot and there's no fan noise. Is there anything I can do as far as diagnosing the problem? Thanks!

9 Legend

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87.5K Posts

August 25th, 2015 13:00

The Dell diagnostics (F12 at powerup) will verify the operation of the fan(s).

9 Legend

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87.5K Posts

August 25th, 2015 16:00

Setup is F2.  You want F12, which will take you to the diagnostics.

21 Posts

August 25th, 2015 16:00

I entered setup with F12 and didn't see any mention of  the fan. Where should I look? Thanks.

21 Posts

August 25th, 2015 18:00

I found diagnostics, a really nice utility. The fan passed all tests. I have a Belkin USB fan and mount which I will put under the laptop and hope the heat will be reduced. Thanks for your help! Irish.

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