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INSPIRON 14Z N411Z WILL NOT TURN ON
I have had this laptop for a couple of years and it has worked fine with no issues. No work has ever been done on it. A few nights ago my wife was using it and shut the lid for the evening. in the morning, the laptop would not turn on. There is power to the AC adapter (green light on) but no power/lights on the laptop at all. I've removed the battery for long periods and tried to start it with no luck. Kind of at a loss now.
DELL-Ravi Ch
7 Technologist
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7.1K Posts
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May 16th, 2014 21:00
Hi mikica1025,
I’d suggest that you follow the steps mentioned below and check for issue resolution.
1. Switch off the computer.
2. Disconnect the AC adapter from the system.
3. Remove the battery from the computer.
4. Press and hold down the power button for 15 seconds.
5. Then connect back all the peripherals and check if you are able to turn on the system.
Also, I suggest you reseat a few components, like memory, hard drive, optical drive, wireless cards and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.
http://dell.to/18r60nI
Please let me know the findings.
marielpereira
20 Posts
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September 22nd, 2014 07:00