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Inspiron 1501 video problems
Have had this laptop about 3 months now and unable to get any support from Dell on this. I have sent numberous emails, done the live chat, tried calling the support line. I never hear back from emails, the live chat people keep telling me to format (which i have done 7 times), and calling is about useful as my original thought of Dell being a worthy company to buy products from.
Inspiron 1501
amd64x2
2gb ram
windows vista
igp radeon 1150 (shipping label says 256mb, system says 128mb)
120gb hd
my problems are mainly revolving around the video card constantly uninstalling the driver, unable to - update driver, find driver, card errors, visual - multi colour display lines, static, blue screen, white n black screen, solid black screenw ith small green blue red box in lower right corner, or card erros reset puter so i ahve to turn it back on then takes 15 mins to get to windows.
I am running a bare system, the only software or hardware on it is what came with it. It has become more or less a paperweight. Would love to have this issue fixed. Currently my desktop which is a custom build - semptron3100, nforce3a, radeon 9550 agp 256mb, 1gb ram, windows 2000 pro. Runs smother, faster than my new laptop. I build my desktop over 2 years ago and is used as main computer in a network, gaming machine, small business, and for college. My Laptop is useless.
cryptid
10 Posts
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November 19th, 2007 21:00
planamusic
1 Message
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November 19th, 2007 21:00
rod5123
7 Posts
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November 20th, 2007 15:00
Over the past weekend I was riding in the car and had 3 1/2 hours to spend each way working on this issue on my own.
Specifically, my computer hangs up and the screen display changes to any of the following:
1. colored stripes
2. mostly blank screen with a 1.5 inch x 1.5 inch block somewhere.
3. On more rare occasions a blue screen with garbled grey letters.
4. dark screen.
It can happen at any time, hot or still very cool after boot up. It seems to happen more frequently just after placing a USB flash card in the machine but like I said. It can happen at any time.
When running the test for system overall score I got a 2.8 and the video is the weak link. When optimizing the system I selected better overall performance with regards to the graphics. The score only jumped to 2.9 but it has yet to hang up since.
I believe that if I were running Win XP instead of Vista Home Edition the computer would run fine as Vista puts more strain on the system video.
My system was bought in June 2007.
It is an Inspiron 1501
with a 120GB SATA HDD
and 1GB RAM.
It is running Vista Home Basic
cryptid
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November 21st, 2007 03:00
rod5123
7 Posts
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December 3rd, 2007 21:00
rod5123
7 Posts
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December 6th, 2007 10:00
cryptid
10 Posts
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December 6th, 2007 12:00
rod5123
7 Posts
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December 6th, 2007 15:00
ddekany
16 Posts
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December 16th, 2007 22:00
cryptid
10 Posts
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December 17th, 2007 00:00
ddekany
16 Posts
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December 17th, 2007 05:00
cryptid
10 Posts
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December 17th, 2007 14:00
DELL-Jimmy P
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December 17th, 2007 17:00
payhayes
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December 18th, 2007 03:00
jdimenna
4 Posts
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December 18th, 2007 14:00