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Inspiron 8200 - jerky mouse/crashing/muting
I have a problem with my Inspiron 8200. It seems to spontaneously crash. Right before the crash, the mouse cursor becomes VERY slow to respond. The muting symbol on the speaker icon in the system tray starts flickering on and off. After about 5 seconds or so, the whole system locks up. Ctrl-Alt-Del doesn't work. The only thing I can do is hold down the power button to turn it off. Upon restarting, Windows locks up on the the screen where it shows the blue status symbol. I can boot the computer in Safe Mode with Networking. However, once or twice Safe Mode didn't even work. When booting, picking Last Known Good Configuration seems to work. I don't have any minidump data in the Windows directory. When viewing the Event Viewer, I only see one thing. It says that the Fax printer could find any devices that could be used with it. On top of that, I don't see any modems listed in the Device Manager. When I reformat the computer, the modem is listed.
The problem jsut started one morning after I turned on the computer. I put in a CD and it started doing this behavior. This has happend when computer has been on for 20 mintues or a few hours. So I don't think that it's a heat issue. Here are the things that I have tried to fix the problem. None of them have fixed the problem.:
- Reformatting with a fresh install of Windows w/SP2 and no updates.
- Starting the computer without the battery or CD-RW/DVD-ROM.
- Used a good HDD from another laptop.
- Ran Memtest86+. Although, I only let it complete all tests once.
I hope that someone can help me, because I don't have a clue. Any kind of help is greatly appreciated. The sad part is that all of this happened about 2 months after my 3 year mail-in warranty expired. :smileysad:
Message Edited by FishyBusiness on 03-31-2006 07:42 AM
glsmas
51 Posts
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March 31st, 2006 19:00
Is your antivirus up to date and your hard drive scanned? Go to Windows Update and make sure to get all the patches and fixes.
Ad -aware is good free utility, so is Spy-bot Search and Destroy. You can google for them.
FishyBusiness
7 Posts
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March 31st, 2006 22:00
glsmas
51 Posts
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April 1st, 2006 00:00
FishyBusiness
7 Posts
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April 1st, 2006 01:00
Message Edited by FishyBusiness on 03-31-2006 07:46 PM
FishyBusiness
7 Posts
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May 2nd, 2006 22:00
Message Edited by FishyBusiness on 05-02-200604:07 PM