This post is more than 5 years old
4 Posts
0
5494
Laptop screen blank or dead xps?
I have a xps 1730 laptop. It is around 4 years old. My screen is blank. I cut it off and it was working fine. Next day I went to turn it on and I got nothing, just a blank screen. Hard drive light comes on for a split second but then never comes back on. I have tried to the dvi to another's screen but still blank. It seems like the whole lap top is dead. I even tried replacing the cr2032 battery but nothing. Any ideas would be greatly appreciated. Thank you for your time.
DELL-Sumer C
46 Posts
1
July 15th, 2012 20:00
Hi farmnredneck
Welcome to the Dell community. Thank you for providing the detailed description about the issue you are facing on the system. I would recommend you to follow these steps and let us know the results
• Remove the battery and the adaptor from the system and hold the power button for 30 seconds and then turn on the system
• Ensure that there is light on the adaptor when plugged into the wall outlet
• Run the hardware diagnostic by using a combination of ‘ Fn and power button ‘ or tap the F12 key on the dell logo screen and select diagnostics option. Observe and note any error code(s) or beep code(s) during the diagnostics
• Check for system LED’s flash codes on top of the keyboard.
Please revert with observations
Sumer
Dell | Social Outreach Professional
farmnredneck
4 Posts
0
July 17th, 2012 20:00
DELL-Sumer C
46 Posts
0
July 18th, 2012 19:00
Hi farmnredneck
Welcome to the Dell community. I have attached the LED flash codes below. Please let me know which pattern is flashing on your system:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Please revert with observations
Thanks and Regards
Sumer
Dell Social Media Responder
http://twitter.com/DellCares
http://www.facebook.com/Dell
farmnredneck
4 Posts
0
July 18th, 2012 22:00
Sorry, what came up was #'s 1-9 top to bottom. Nothing else, no codes or anything beside the numbers. Is it something you could email or try it again. Thanks again
farmnredneck
4 Posts
0
July 18th, 2012 23:00
DELL-Sumer C
46 Posts
1
July 21st, 2012 14:00
Hi farmnredneck
Welcome to the Dell community. Please add me as your friend so that we can take your system details over private messaging. You can click on my name and you will get the option to add me as friend.
Glad to assist you
Thanks and Regards
Sumer
Dell Social Media Responder
http://twitter.com/DellCares
http://www.facebook.com/Dell