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June 21st, 2016 00:00

Laptop turns off automatically on overheat

Hello,

My dell N4030 turns off automatically once it gets overheated. When it's not overheated then its working fine. I'd like to know whether its an hardware issue or I can solve the problem by doing diagnostic. I'm using Windows 10 OS. Pls help me in this issue

5 Practitioner

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274.2K Posts

June 21st, 2016 05:00

Hi,

Thank you for writing to us!

We would suggest you to update the BIOS  and then run diagnostics on the system.

Kindly private message the service tag and email address.

Thanks

Robin

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