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June 10th, 2016 01:00

Latitude E5570 with external QHD monitor possible?

Hi,

I have a Latitude E5570 and a 27" external monitor with QHD (2560x1440) resolution.  It's a Dell U2713HM.

When I connect it using the HDMI connector (as the laptop doesn't have DisplayPort built-in) the maximum resolution I can select is 1920x1080, which looks horrible since it's upscaled to 2560x1440.  Is there a way to use the full resolution of the monitor with this laptop?

It may be the Intel HD Graphics 530 adapter that is limited to this resolution, but I don't find a way to use the AMD Radeon R7 M370 (which this laptop also has) instead.

I know there is a docking station that adds DisplayPort support, but will that actually help or does it just adapt the HDMI output to DisplayPort?

Thanks

Herman

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November 28th, 2016 11:00

Apparently, the E5570 doesn't support that resolution.  We just went through trying to get an E5570 to work with a U2913 (2560x1080) only to come to this conclusion.  Our older E6530 laptop works fine with the monitor.

The new E5570 is the problem.

1 Message

June 15th, 2017 03:00

Today I got the Dell E5570 laptop working with a 27" 2560x1440 monitor at the correct resolution using a HDMI cable I found in the office. Googling the issue, it looks like all HDMI cables are not made equal, so ensure its a "High Speed HDMI Cable".

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