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August 29th, 2016 11:00

Massive screen flickering issue on my XPS 15 9550

I just received my XPS 15 4K/i7/512 GB laptop at my first start up i noticed below mentioned issues

1. White flickering dots while booting (DELL logo).

2. Too much screen flickering (display goes black and returns). 2-3 times in under 5 secs.

3. Updated BIOS and other drivers. (System drivers are all up-to-date).

4. Everytime screen flickers mouse returns to the centre of the screen and brightness varies around 14% even though i set it to 100%.

Need a fix as soon as possible. Laptop is completely unusable.

4 Operator

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9.4K Posts

August 30th, 2016 08:00

Hi surkm9,

Thanks for posting.

Here is some information on troubleshooting the XPS 15 9550. 

Please post back if you need additional assistance so the experts here can respond.  Thanks.

Regards,
Robert

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