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May 29th, 2016 23:00

My battery is temporarily disabled.

I recently purchased Dell Inspiron 3421, and I'm getting a battery error when i open window. but I removed the battery and ran the PC plugged in -- and it worked just fine.

"Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature"

This message shows up at bios check and only option is for me to press f2 to enter bios, which doesn't give me any other option. This occurs very frequently, and I never saw such an issue with any other laptop I have owned.

Is there a way to prevent this message from showing up and allowing me to use the laptop?

Thank you.

9 Legend

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87.5K Posts

May 30th, 2016 05:00

If the system is less than 21 days from shipment, call Dell and have it exchanged.  If it's older than that, call and arrange a warranty replacement of the battery.

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